Health Service System Dependent Verification Audit Letter

If you have a Dependent spouse or domestic partner who is on your medical insurance through CCSF you have received a Dependent Verification letter, maybe more than one. The letters are part of an audit done on behalf of HSS (Health Service System) designed to make sure that benefits are not going to those who are not eligible.

Problems have arisen when some of our members have supplied information. HSS has stated that the information was insufficient.

The letters also have struck fear into our members. Our members are concerned that they and their Dependents may be cut off of medical benefits. However, the persons at risk are your Dependent spouse (and their dependent step-child) or your domestic partner (and their dependent child).

The fear is generated by the claim that those who do not supply the requested information by June 15, 2018, will have their Dependent spouse or domestic partner cut off of health care benefits on July 1st. Please supply the information requested by the HSS Dependent Verification Letter by June 15th, 2018 to be on the safe side. However, if you supply a tax return, you may blackout all of the information on the return except for the Form 1040 heading and your name and your dependents. If providing utility or other bills/statements, block out account numbers.

The HSS has been incredibly intransigent in supplying basic answers to our questions and concerns. We will continue to demand answers to our questions.

Our union has been working with our fellow Educators in the San Francisco Unified School District to try to get answers.

Below is the letter Tim Killikelly and Susan Solomon, incoming President of United Educators of San Francisco sent to HSS, our own Board of Trustees, the SF Board of Education members and the San Francisco Board of Supervisors.

Dear HSS Commissioners,

We are concerned about the recent Dependent Eligibility Verification letters that were sent to our members. We have important concerns that have not been addressed despite repeated attempts to get answers to basic questions.

When AFT 2121, representing over 1500 faculty at City College of San Francisco, reached out to speak to the Executive Director of HSS the answer was that she “did not really take calls.” A second attempt ended with HSS telling AFT 2121 being told that the notices were really sent by a different entity, not HSS. Therefore, we should speak to the Dependent Verification Center directly.

When AFT 2121 contacted the City College of San Francisco administration about this they informed us of communications with HHS that stated that City College of San Francisco needed to answer these questions. City College of San Francisco could not answer these questions since they were not the ones who were conducting the audit.

United Educators of San Francisco (UESF), Local 61, which represents over 6,200 employees, has also received inquiries about these letters expressing fear about losing benefits.

Together we represent over 7,700 educators. How are we  supposed to get legitimate questions answered?

That is why we are writing you, to get answers to some basic questions and concerns.

City College of San Francisco faculty members who provided Domestic Partnership documentation were told that that information was inadequate. LGBT faculty at City College have expressed concern that they are being treated differently than other members. This is a serious concern that must be addressed and answered. Why was Domestic Partner documentation considered inadequate? How are individuals who are Domestic Partners whose decide to primarily separate their financial lives show they are eligible?

This could also apply to married couples. They are allowed to file separate income taxes. Where is it written that cohabitation is a condition for Dependent coverage? In the past, members were simply asked to sign a statement verifying the name of their Dependent spouse.

There is also question of the tone of the letter. It sounds like a collection agency letter full of fear tactics. At one point in the letter it says that if people do not provide documentation their Dependent spouse will be cut off of healthcare benefits.

Our members have benefits provided by contracts between our respective unions and the public entities they work for. Under what authority does the letter make its claim that our members legal contract can be overridden and benefits cut off?

Can someone from HSS please contact us to answer these questions?

The deadline for submission of documentation is June 15th, 2018. The alleged deadline for the loss of Dependent spouse benefits is July 1st, 2018?

We need a timely response.

Sincerely,

Susan Solomon
Executive Vice President, United Educators of San Francisco, Local 61

Tim Killikelly
President, AFT 2121, City College of San Francisco faculty union

Contact AFT 2121 at 415-585-2121 or visit us online at aft2121.org. Follow us on Facebook.
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